Delivery Timeline & Terms

1. Delivery period quoted at the time of ordering are approximate 45min to 1hour and may vary. Food will be delivered to the address as intimated by you while ordering.

2. If the Food is not delivered within the estimated delivery time quoted, User shall contact by email or support number and we will try to ensure that you receive your order as quickly as reasonably possible.

3. If you fail to accept delivery of Food at the time they are ready for delivery or Hongkong-restaurant is unable to deliver at the nominated time due to your failure to provide appropriate instructions or authorizations, then the Food shall be deemed to have been delivered to you and all risk and responsibility in relation to such Food shall pass to you. Any storage, insurance and other costs which Hongkong-restaurant incur as a result of the inability to deliver shall be your responsibility and you shall indemnify Hongkong-restaurant in full for such cost.

4. You must understand and accept that it might not be possible to deliver to some locations. In such cases, Hongkong-restaurant will inform you accordingly and arrange for cancellation of the order or delivery to any alternative delivery address.

Support Center:

+973 17 728 700
+973 33 001 200